PDAs Working in the Field

Monday, 10 August 2009 10:00

On the 10th August 2009, BSA Limited launched a newly developed software program, Work Manager, on a Windows Mobile handheld device (PDA). The software program was designed to maximise workday efficiency amongst BSA's technicians and create a smoother more efficient working platform. The PDA connects directly to the internet, communicating with the BSA server and FOXTEL.

The installer benefits related to the PDA are endless. Not only does it increase the number of possible jobs serviced each day, the live digital data means that many of our processes are faster, increasingly accurate and much more manageable. It also removes the need for paper and the re-entry of data on the web when a technician completes his field activities, supporting an improved work/life balance.

Other benefits of the device include reduced time spent on the computer, reduced communication time with the Call Centre, reducing costs for technicians and instant access to such things as BSA notices, message broadcasts, updates or cancellations, and unassigned work.

The FOXTEL PDA is faster, smoother and smarter, providing a one-stop-shop for almost every piece of information a technician needs.